QuickBooks payroll is a dependable service currently used by a large number of employers to deduct taxable amounts from employee wages and send the payroll punctually. Users sometimes become victims of the QuickBooks error PS036 while updating their payroll. If a similar error code appears on your QB screen before the payroll update gets terminated, continue with this blog to learn the causes of the update failure and ways to eliminate them from your system.
Let a QB support team assist you with the troubleshooting by approaching them at +1-855-948-3646.
Reasons
This error commonly occurs when you try downloading the payroll updates on your computer. The circumstances which are favourable for this issue to emerge are discussed underneath-
- Connection timeout with the Intuit servers due to low internet speed or unstable network connection.
- Incorrect web browser being used as the default browser in your Windows.
- Malfunction in QuickBooks caused by damaged or missing program files.
You may also like to read:- How to fix the QuickBooks error ps032
Solutions
You won’t be able to install the recent updates of your payroll service until this error is removed from QuickBooks. The following methods are useful to confront the payroll update issue-
Step 1- Configure the web browser settings & run an internet speed test
Many QBDT functions can get affected due to a low internet speed on your system. The connection with the Intuit servers might lapse during the update if your system develops network connectivity issues. You can find out if a low internet speed is responsible for the error by running an internet speed test on your computer. You’ll know if your system’s internet speed is sufficient for running QuickBooks on your PC. The average and minimum internet speed QBDT requires for error-free operation is 3Mbps and 1.5Mbps, respectively. Use the following steps-
- Use a web browser to go the Google homepage and enter “Internet speed test.”
- Tap the first link to open the tool and start the speed test.
- Wait for the results and check if it complies with the QBDT requirements.
You must change the hardware or switch your network service provider if the internet speed isn’t satisfactory. In case the speed is sufficient for running QuickBooks, you must proceed to configure the web browser settings. An incompatible web browser can also affect the payroll updates in QuickBooks when it fails to collaborate with the web services. Here are the steps to set up the correct default browser in Windows-
- Open the control panel menu and go to the Apps option.
- Click Default Apps and then the Web Browser option.
- Select Microsoft Edge or Internet Explorer and save it as the default browser of your Windows.
Step 2- Run QBDT as Administrator
Using QBDT in admin mode will help prevent it from getting blocked by antivirus or firewall while accessing the internet. Use these steps-
- Search ‘QuickBooks’ and wait for the software icon to pop up in the results.
- Right-click on it and tap Run as Administrator.
- Download the payroll update when the software opens in Admin mode.
Conclusion
You have reached the end of this blog explaining why payroll updates get blocked by QuickBooks error PS036. The correct way of eliminating the issue is also described in the blog, which you can use to update the payroll without problems.
Consult a QB expert at +1-855-948-3646 if you run into problems while executing the solutions.
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