QuickBooks Desktop has an excellent in-built technical feature called ‘Multi-User Mode’ that facilitates access to the company file present on the server computer of the network. Sometimes this useful feature fails to work properly & users are not able to get access to the server database.
Experts call this technical issue a ‘QuickBooks Multi-User Mode Not Working’ problem & they have suggested many resolutions for the same.
Here, in this blog, relevant resolutions to ensure the complete elimination of this technical glitch are discussed.
Are you getting disturbed due to the ‘QuickBooks Multi-User Mode Not Working’ problem? You can dial 1.855.738.2784 to connect with our QB Experts Team for help.
Most Common Technical Factors That Provoke ‘Multi-User Mode Not Working in QB Desktop’ Problem
Here, the common reasons behind the ‘Multi-User Mode Not Working in QB Desktop’ problem are mentioned:
- Any technical glitch present inside the configuration files (‘.ND’ and ‘.TLG’) can provoke this issue.
- Faulty hosting settings on the user’s network & general connection problems can also trigger this technical issue.
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What Are the Highly Suitable Resolutions for ‘QB Multi-User Mode Not Operating’ Problem?
The valid resolutions to eliminate ‘QB Multi-User Mode Not Operating’ problem are explained below:
Resolutions 1: Completely install new names on the ‘.ND’ & ‘.TLG’ files to root out this issue
- The first task in this resolution is to launch the QB Company file folder & then you must look for two files that have ‘.ND’ and ‘.TLG’ (Network Data file & Transaction Log file) extensions on their names.
- After finding these two files, move ahead to right-click on their icons successively & then use the ‘Rename’ option to put new names as follows: ‘compnew.qbw.nd.olrse’ and ‘compnew.qbw.tlg.olrse.’
- Next, seamlessly press the ‘Enter’ key to save the new names following which you can step out of the company file folder in order to access the server database via your QB Desktop application.
Resolution 2: Efficiently execute the ‘QB Database Server Manager’ to ensure full eradication of this multi-user mode problem
- Here, the first step is to swiftly open the web browser on the server in order to access the official Intuit website & then you must seamlessly download the ‘QuickBooks Tool Hub’ on the system, following which the next step should be to carefully save the ‘QuickBooksToolHub.exe’ file.
- Now, through the prompt & valid execution of the ‘QuickBooksToolHub.exe’ file, you can install the ‘QB Tool Hub’ & then you will use the icon of ‘QB Tool Hub’ located on the Windows Desktop to launch its main window.
- After that, instantly jump into the ‘QB Tool Hub’ window to reach the ‘QuickBooks Database Server Manager’ icon listed inside the ‘Network Issues’ tab.
- Next, utilize the ‘Browse’ option to effectively load the company file from its location & then simply tap the ‘Start Scan’ button to get your company file correctly repaired.
- Finally, after the repair has been finished, you need to seamlessly launch QB Desktop in the multi-user mode from any workstation on your network.
By implementing these two resolutions, it will be comfortable for you to weed out the ‘QuickBooks Multi-User Mode Not Working’ problem. For more help, dial 1.855.738.2784 to contact our QB Specialists Team.
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