Working on QuickBooks software has made recording and managing bookkeeping & accounting transactions much easier & faster. New advanced features are being introduced in QB through various timely updates to satisfy the industry needs of every user. However, with the multiple advantages of using QB, some shortcomings cannot be ignored. QuickBooks connection has been lost in a recurring error that appears in the application frequently. But as suddenly it appears, eliminating it is also quick.
Due to this error, the QuickBooks connection has been lost while working on a company file or accessing the data in the file. So, you get deserted in the middle of your work as the QB company file completely gets shut down. To rectify this issue, closing your QB & rebooting the system has been effective in multiple cases as it solves the problem of network connection failure. Apart from connection failure due to weak internet, there are more vital reasons like misconfigured firewall settings, enabled Windows power saving mode, damaged QB company file, enabled multi-user mode in QB & malware attacks. So, if you want to resolve this error soon, follow this article until the end.
If not accessing your sensitive data from the company file is making you frustrated, then call at 1.855.738.2784 and talk to a professional person.
Top 3 Effective Solutions for Connection has Been Lost Error Message
Following are the troubleshooting solution to help you fix the company file error swiftly:
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Solution 1: Disabling the Power management settings
Initially, go to the location where you wish to save the QB company file & open the Power Management settings under the Windows Control Panel.
Then, to open the Start menu, press the Windows key.
Afterward, type & select the Power option to open it.
Then, look for the host computer & switch off the option saying Standby Mode, Sleep, and Hibernation.
Solution 2: Let’s run the QB File Doctor & fix the QB company file issue
QB File Doctor might help you regain the lost connection to your company file data efficiently. For that, you must have QB Tool Hub pre-installed. If you have not installed Tool Hub, then perform these steps:
- From a trusted source, say Intuit website download the QB Tool Hub and save it on your system.
- Then, from the location where you saved the QuickBooksToolHub.exe file, open it.
- Install it by following the on-screen instructions, and you will see the QB Tool Hub icon on your desktop.
- Now, open the QuickBooks Tool Hub by double-clicking on the icon choose Company File Issues.
- Then, click on the option saying Run QuickBooks File Doctor. In case, after clicking on the option, File Doctor does not open, try accessing it manually.
- Now, under the File Doctor, select the company file with the issue from the drop-down menu.
- After that, choose the Check your File option & select Continue.
- Type your Admin password & click Next.
Note: The scanning might take 10-15 minutes, depending on the size of the company file.
Solution 3: Check your network connection
QuickBooks does not work with wireless networking, so it is advised not to access essential company files at that time. Try to open or save a different file on the server to access it. For that, you have to create & delete a Word Pad file or non-QB MS Excel on the system. However, it is impossible to set up the Windows OS access permissions for any reason, as this is important for QuickBooks to work correctly.
Conclusion
In case the above solution does not help you resolve the QuickBooks connection has been lost error, you might need additional troubleshooting methods. For that, call at 1.855.738.2784, as the technical experts will listen to your troubles & assist you accordingly, which you are not able to do alone. So, do not hesitate & get back your entire company file data safely.
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