When QuickBooks is unable to connect via the server, it can lead to QuickBooks error 5502 on the screen. This error code can prevent the sync manager from running, which can lead to file syncing issues. The error can get triggered due to some common reasons, like a damaged QB data file. If you are getting the QuickBooks error code 5502, you can use the solutions given below to terminate the issue once and for all.
If the below-given solutions don’t help you eliminate the sync issues in QB, or the process seems too technical to perform, you can call us at +1-855-948-3646 to get immediate help from our QuickBooks professionals.
Possible Triggers & Scenarios Leading to the QuickBooks Error Message 5502
QuickBooks Desktop error 5502 can arise due to the common causes & triggers mentioned below –
Your company file size might be larger than allowed, which is causing access issues while using the bulky QBW files.
- Your QBW company files might be stored on an external storage drive, or the folder containing the company files might be damaged/corrupted.
- The internet connection might be weak or unstable, which is causing connectivity issues between the workstation and the server PC.
- Your sync manager utility might not be running correctly, and the tool might be malfunctioning, broken, damaged, or inactive.
- There are 3rd party obstructions while running QuickBooks, which prevent the application from modifying the data.
Read more: Why I am getting the QuickBooks error ps038
How to Successfully Terminate QuickBooks Sync Error 5502?
You can use the given solutions to easily eradicate QuickBooks Intuit error code 5502.
Solution 1 –Update the Sync Manager from the App List and Clear the Data Sync Settings
You can fix the QB error code 5502 by updating the sync manager utility and clearing the sync data.
- Access the list of applications and select the Intuit Sync Manager tool to select the Sync Enabled option and click on the Disable button.
- Perform this step for every company on the list and go to the Help menu to select the Manage Data Sync option, followed by clicking on Clear Sync Settings.
- Once all the settings are cleared, rename the sync manager files from the C Drive by adding OLD at the end of the file name, followed by running the sync utility again.
Solution 2 – Use the Database Service and Run the Utility in a Multi-User Mode
You can dismiss the sync issues in QB by using the database server manager to scan the files.
- Open QuickBooks and go to the File menu to select the Open or Restore Company option, and hit the Open a Company File option to locate the data file.
- Hit the Open File in a Multi-user Mode option and enter your login credentials, followed by hitting the Close Company option.
- Go to the Windows Search Panel and activate the database service to hit the Scan Folders option and click on Browse to run the scan process.
Conclusion
QuickBooks error 5502 can be reliably tackled by using the detailed steps mentioned in this blog. But sometimes, these steps might not work due to some internal issues, which can be addressed by calling our QB experts at +1-855-948-3646 and availing of our direct assistance services.
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