QuickBooks has always been the most preferred choice for dependable bookkeeping software. The software assists employers in releasing employee wages timely after deducting the tax amount. The software also stores the data related to the payroll, which is used in official documents. Internal errors are always troublesome in any software. develops in the software during the payroll update and instantly stops the process. If this problem is preventing you from downloading the payroll update, read the blog post through to the conclusion to learn what could be causing it, stick to the blog till the end to discover the triggers of this error and the methods to fix it.
A QB support team can always be contacted at +1-855-948-3646 to resolve any QB-related query.
Reasons
This payroll error may result from any of the conditions given below-
- A poor internet connection can cause the update file to get damaged during the download.
- The User Account Control settings can restrict the payroll update in the software.
- QuickBooks doesn’t have sufficient folder permissions to access the location specified for the payroll download.
Solutions
Some easy ways to tackle this error in QuickBooks are given below-
Solution 1- Verify your internet connection is healthy and your system specifications satisfy QB requirements
The payroll update can face issues if your system delivers a low internet speed, which becomes a reason for damage to the update file. Breaks in the network connection during the download can also result in total termination of the update process and error codes on your screen. You should always make sure that your system specifications comply with the QuickBooks requirements for the smooth running of the software. Do as per the steps listed below-
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- Visit Google to check the internet speed of your system.
- Type ‘Internet Speed test’ in Google search and run the test.
- Wait for the results and check if your internet speed is 3Mbps on average and 1.5Mbps minimum per the QB requirements.
- Open the control panel on your PC and click System and Security.
- Scroll down and click on About.
- Note down your system specifications and compare them with the QB requirements below-
- RAM- 4GB or more.
- Processor- 2.4Ghz or more
- Disk space- 2.5GB for the software and additional for the company files.
If your system lacks any requirements, you should upgrade your system or the network connection to prevent such errors from developing in the software.
Solution 2- Repair the software using the Quick fix my program
You can opt for the QuickBooks Tool hub to fix this issue in the software. Always use the QuickBooks Tool hub’s newest version (1.6.0.2) on your computer. Follow the steps if you have already downloaded it-
- Run the QB Tool hub and tap Program Problems on the top left.
- Select Quick fix my program in the list and wait for the process to finish.
- Let the software get repaired and retry installing payroll updates again.
You will not face any issues while downloading the payroll updates.
Conclusion
We have reached the farthest limit of this blog created to help you with QuickBooks error PS077. You now know the reasons for this error and the approaches you can take to rectify the error. It is anticipated that you used the methods, and the payroll issue is now resolved.
If you still face an error, contact a QB technical support team for assistance at +1-855-948-3646.
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