Countermeasures for QuickBooks won’t open issue

Posted on by tipsnsolution

QuickBooks has acquired more than a million users around the world after its launch by Intuit a few decades ago. The software is continuously upgraded by the developer team to enhance its compatibility and install new features for the users. Internal issues are also common in the software that can also occur due to faults in the system. QuickBooks won’t open or crash a few seconds after opening due to incorrect settings or corruption in the program files. If you also face this issue, take the help of this blog to acknowledge the reasons it emerges and the adequate methods to eliminate it from your PC.

Let a team of QB experts handle the matter by giving them a call at 1.855.738.2784.

Reasons

QuickBooks sometimes fails to open and crashes unexpectedly due to the reasons described below-

  • Windows Firewall or another security software blocks QB processes and doesn’t allow it to use the system resources.
  • QuickBooks files are damaged after taking a hit from a virus attack or data corruption in the hard disk.
  • The QBWUSER.ini file inside your QuickBooks folder is damaged, and the software cannot process it while opening.

You May Read Also: How To Fix QuickBooks Error 15223

Solutions

The methods needed to prevent issues while opening QuickBooks are mentioned below-

Method 1- Let QuickBooks bypass the firewall restrictions

Windows Firewall has the authority to block background processes of the PC applications and restrict them from using the internet or accessing files in the system drives. If QuickBooks faces the restrictions of the firewall, it will malfunction and close unexpectedly. The software can also fail to open when it cannot run its background processes or access the files required to run. You must fix the Windows Firewall settings to prevent QuickBooks from getting blocked and let it run smoothly on your PC. Use the steps mentioned below-

  1. Open the Windows Defender Firewall menu using the search bar or the control panel.
  2. In the left menu, click Allow an app or feature through Windows Defender Firewall.
  3. Select QuickBooks from the programs list and mark the Public & Private checkboxes.
  4. Save the firewall settings and close it.
  5. Open your antivirus settings and remove every QB file and process from the quarantined list.
  6. Attempt to relaunch QuickBooks on your system.

If the software closes unexpectedly again, move to the next solution.

Method 2- Rename the QBWUSER.ini file and launch QuickBooks again

The QBWUSER.ini comprises the details of all the user accounts used to sign in to the company file. The software runs the file while opening to verify your user account info. In case this file gets damaged or corrupt, the software will develop issues while processing it and close unexpectedly. You must fix the QBWUSER.ini file using these steps to resolve the issue-

  1. Open the QuickBooks folder to find the QBWUSER.ini file.
  2. Right-click on the file and tap the Rename option.
  3. Add ‘.old’ at the end of the file name and save it as QBWUSER.ini.old.
  4. Try reopening QuickBooks on your computer.

The issue will be fixed after applying the methods, and you can now utilize the software without any problems.

Conclusion

This brings us to the end of this blog, explaining why QuickBooks won’t open on your computer. The appropriate ways to counter the issue are also mentioned in the blog, which you can use to launch and use the software without any problems.

Contact a team of QB experts at 1.855.738.2784 if you face any issues while applying the solutions.

Recommended To Read: How To Resolve QuickBooks Error 6190

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