Intuit Data Protect is an important tool to safeguard company data in QuickBooks. Backing up data with the Data Protect tool provides a high level of encryption so that the data is never compromised or corrupted. However, lately, users have been unable to back up with Intuit Data Protect. If your Intuit Data Protect has stopped working as well, you might get various error messages when you try to back up company data.
Fortunately, there are a handful of methods to troubleshoot the Data Protect backup failed issue. But before that, it is important to understand why QuickBooks Data Protect is not working.
Reasons Why Your QuickBooks Data Protect Has Stopped Working
A variety of causes can give way to malfunctioning Data Protect tool leading to failed backup and more. Here are some plausible explanations why your Intuit Data Protect has stopped working.
- You are using an outdated version of QuickBooks Desktop or Intuit Data Protect.
- Your web browser doesn’t consider the IDP web address a reliable URL, giving way to IDP errors.
- There are discrepancies between the settings of Intuit Data Protect and Windows Firewall.
- You are backing up a file that is in use or opened in a program.
- Intuitdataprotect.exe is not working because the company file is not registered as per Intuit’s guidelines.
- You are using the wrong login credentials for IDP
- Windows is not able to use the NTFS file system, leading to failed backup
- The ibuenghost.exe process is not running on the administrator user
Read More: QuickBooks Error 6000 82
Methods To Troubleshoot And Fix Intuit Data Protect Has Stopped Working Issue
If you are unable to back up with Intuit Data Protect, it is important to go through the diagnostic methods and fix the error. Carry out the solution listed below, and if the error persists, contact us at our Helpline number mentioned at the end of the blog.
Step 1: Ensure That Windows Firewall Doesn’t Block Intuit Data Protect
To backup and work smoothly, Intuit Data Protect must have access to Windows Firewall.
- Go to the Start menu. Search for Firewall.
- Click on Select another app through Windows Firewall, and then select Allow another app.
- Click on Browse and then Program Files(x86)\Common Files\Intuit\Data Protect.
- Select QBIDPservice.exe file and then select Open.
- Now, choose Network Types and check the Private box. Click Add.
- Add IBUenghost.exe and IntuitDataProtect.exe by repeating the last two steps for them.
- If a message says the files already exist, they are already added.
- Ensure that your antivirus doesn’t block the firewall access to these files.
Step 2: Include Intuit Data Protect Among The Trusted Sites
If your Intuit Data Protect has stopped working, check the internet options. Ensure that Intuit Data Protect is among the trusted sites on the internet.
- Open the Start menu. search for Security.
- Now, select Trusted Sites.
- Go to Sites and add these websites below to the list of trusted sites.
- workplace.intuit.com
- backup.com
- emerald.backup.com
- *.intuit.net
- *.intuitdataprotect.com
- *.quickbooks.com
- *.intuit.com
- Uncheck the box for “Require server verification (https: ) for all sites in this zone” for these websites.
Now go back and try to back up again with Intuit Data Protect.
Get Technical Assistance
If QuickBooks Data Protect Has Stopped Working, you might be unable to back up crucial company files. It is essential to fix the issue right away to ensure that you don’t lose important data. Troubleshooting Intuit Data Protect can be lengthy and require technical expertise. We recommend you connect to our QuickBooks team and allow them to take care of the issue. Call us at our helpline number +1(855)-738-0359 right now, and get your Intuit Data Protect up and running today!
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