QuickBooks was developed by Intuit and came into existence a few decades ago. The software has since delivered reliable services like payroll to help users in business accounting and managing employee data. Unfortunately, users sometimes have to face trouble while downloading the service updates. QuickBooks error 15240 indicates that the payroll update is stopped and won’t proceed further. If a similar error interrupts payroll updates on your QuickBooks, continue reading the blog to learn the reasons it develops and the actions you must take to remove it.
Fix the payroll error with the assistance of a QB expert available at +1-855-948-3646.
Reasons
The conditions which make it possible for this error to hinder the payroll update are mentioned below-
- The TLS settings in your Windows aren’t adequately set, blocking PC applications from accessing the internet.
- QB’s access to the internet is blocked by the Windows Firewall, or your Windows account doesn’t have sufficient permissions to use the system resources.
- User Account Control settings in your Windows become a barrier while installing the payroll updates.
You may also like to read:- Why I am getting the QuickBooks error 15225
Solutions
QBDT payroll update will continuously fail until this error is permanently removed from your system. The methods that’ll help you in doing it are mentioned below in detail-
Solution 1- Check if TLS settings are properly configured in your Windows
You might encounter some severe conditions after the development of this error in QuickBooks. Most of the online tasks [in the software will fail instantly, or after a few seconds, you run them. This happens due to the internet connection lapse, which stops all the downloads and internet-related tasks of your QBDT. The TLS settings play a major role in sustaining connection with servers and ensuring the data involved in the transfer remains intact (Free from unauthorized access). QuickBooks and other applications on your PC can face trouble using the internet if these TLS settings are misconfigured in your Windows. Refer to these steps-
- Go to the Run Window by pressing Windows key+R, or you can use the search panel.
- Accurately type ‘inetcpl.cpl’ in the search field and hit Enter.
- Navigate to the Advanced tab in Internet properties and move down the list to locate TLS.
- Click the Use TLS 1.2 checkbox to tick it and unmark the checkboxes for Use TLS 1.0 &Use TLS 1.1.
- You can save the settings by clicking Apply.
- Try the QBDT task that caused this error at first.
Check out the next solution if the error persists in the software.
Solution 2- Use the Admin mode to run QuickBooks on your PC
Payroll issues frequently occur if the software faces trouble accessing your drive folders or using the system resources. You can rectify the problem by using QBDT in Admin mode as described in these steps-
- Single-click the search panel on the taskbar and type ‘QuickBooks.’
- Right-click the .exe software icon and select Run as Administrator.
- Retry updating the payroll once QB opens in administrator mode.
Conclusion
This blog explains the causes of QuickBooks error 15240 emerging and instantly terminating the payroll updates in the software. You can easily tackle the error using the techniques mentioned in the blog.
If issues occur while applying the solutions, contact a QB expert at +1-855-948-3646.
Read more:- How to resolve the QuickBooks error 5502