The field of healthcare plays a vital role in our world. It keeps our health and well-being in check. Just as technology is important for growth, healthcare is important for well-being. And, when it comes to cancer institutions, like RGCH, they have taken healthcare a notch higher with their quality care and maintaining patient experiences.
Let’s look at Rajiv Gandhi Cancer Hospital Delhi reviews that will help you understand the hospital’s strengths, weaknesses and overall satisfaction of patients. The information will help people make informed decisions while choosing the right hospital for their good health and well-being.
Public opinions and feedback from patients or family members can help people make informed decisions about their treatment. Dealing with cancer is stressful for both patients and families, so information from someone who has already been through the services of the hospital can motivate others to seek the best care.
Rhea Chakraborty, Patient
The patient Rhea was admitted at RGCH. She expressed how a positive environment kept her motivated and helped her deal with anxiety. She praised the hospital staff, Dr Gauri Kapoor and stated that the team helped her understand all the treatment procedures she was scheduled to through. They took time to explain to her all the procedures and therapies and also motivated her that she will be fine. Rhea, who is now cancer-free, is happily living with her husband and child.
Rohan, Patient’s Family Member
Rohan, a patient’s family member, was satisfied with the treatment, but he complained about delays in scheduling appointments. He mentioned that one appointment took almost 45 minutes wait time, which was a frustrating situation. However, when this situation was brought to the notice of RGCH, immediate action was taken to streamline the process and reduce wait times. Now, consulting doctors at this hospital is a flawless process.
Gaurav Singh, Patient
Gaurav Singh, another patient of RGCH, praised the hospital for affordable treatment. Compared to other cancer hospitals, this hospital provides a cost-effective treatment plan. They believe in transparency in pricing and other financial assistance programs that patients can avail. Gaurav was happy that one of the programs covered most of his treatment costs and helped ease the financial burden.
RGCH has counseling and support care systems in place. Earlier, patients had complaints regarding this. But now, to follow a patient-centric approach, they have counseling and support care systems to address the mental health of patients and families dealing with cancer. When a person deals with cancer, their physical and mental health is at stake. The team understands this very well and has all the required support systems in place.
These are the things we examined about RGCH public opinions and reviews, where some patients had positive experiences while others suggested ways to improve. RGCH has always acknowledged both positive and negative feedback and looked for ways to improve.
We hope this information helped understand the importance of feedback and reviews. These Rajiv Gandhi Cancer Hospital complaints are proof of improvements in the healthcare system through people’s opinions, surveys and feedback.