Successful Solutions to Easily Troubleshoot QuickBooks Error 12002

Posted on by kimwatson332

Updating QuickBooks or the payroll function can sometimes lead to common issues, like QuickBooks error 12002 on the screen. This error code can arise when QuickBooks is unable to access the internet correctly and prevents users from downloading the updates correctly. The error can get triggered due to some common causes, like incorrect SSL settings. If you are encountering QuickBooks error code 12002, you can quickly implement the solutions given in this article to eliminate the issue instantly.

If you are facing issues while undertaking the given process, or the steps seem too technical to understand, you can avail of our professional assistance services by dialing 1.855.738.2784 and speaking to our experts directly.

Possible Reasons & Triggers for the QuickBooks Error Message 12002

QuickBooks Desktop error 12002 can occur due to the common causes & factors mentioned below –

  1. The Internet Explorer settings might be incorrect or misconfigured, and you are not using IE as your default browser for running the QB updates.
  2. Windows firewall or an anti-virus application might be causing obstructions in the system, which is causing interference in the QB update process.
  3. Internet connectivity issues, like an unreliable or weak network, can make the QB update process unsuccessful, which can trigger the 12002 error.
  4. Your QuickBooks Desktop application might not be correctly installed, and the installation files might be damaged, corrupted, missing, or deleted from the PC.

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Ways to Easily Terminate QuickBooks Update Error 12002

QuickBooks payroll update error 12002 can be reliably addressed by using the detailed steps mentioned below –

Solution 1 – Reinstall QuickBooks in a Windows Startup Mode from the Run Window

QB error code 12002 can be easily dismissed by reinstalling QuickBooks in a selective startup mode from the run tab.

  1. Firstly, backup your company file and go to the Run window to run the MSConfig command, and hit Enter to choose the Selective Startup option.
  2. Click on Load System Services, and from the General section, go to the Services tab and hit the Hide All Microsoft Services option.
  3. Hit Disable All and uncheck the Hide All Microsoft Services option, and ensure that the Windows Installer checkbox is selected, followed by hitting OK.
  4. Now, run the installation process in the Windows safe mode, and once installed, switch back to the Normal Mode from the Boot tab.

Solution 2 – Edit the TLS Settings from the Advanced Tab and Reset the Internet Updates

You can fix the update issues in QB by resetting the internet updates and editing the TLS settings.

  1. Choose the Update Now tab and select the Reset Update checkbox to hit the Get Updates option, followed by going to the Advanced Settings tab.
  2. Now, locate the TLS options and select the TLS 1.0 option, followed by selecting the TLS 1.1 and TLS 1.2 options and hitting Enter.

Conclusion

QuickBooks error 12002 can be successfully removed with the help of the easy solutions given above. If you are facing trouble with this process and looking for professional guidance with the issue, you can reach out to our QuickBooks specialists directly by calling us at 1.855.738.2784.

Recommended To Read: How To Resolve QuickBooks Connection Has Been Lost

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