Sometimes while working on the QuickBooks application, the users have reported facing issues like QuickBooks Has Stopped Working or just crashing unexpectedly. Various reasons like corrupted company files, outdated software, or any conflicting programs can trigger this issue. When your QuickBooks stops working, you may lose access to all your financial data, and thus, it needs to be resolved as quickly as possible.
For the same purpose, we have drafted this blog for you. It will help you learn about the reason that might be triggering this issue in your application and will give you methods to resolve it.
Why Your QuickBooks Stopped Working?
Your QB may stop working if you have any of these issues in your application:
- Your company data file name is too long.
- Your QBWUSER.INI file has got damaged or missing.
- There is some corruption in your hard drive.
- Your program installation files may be damaged.
- A damaged Windows operating system can also lead to such an error.
What are the Steps to QuickBooks Has Stopped Working?
If your QuickBooks has stopped working or has frozen, then you can run the QuickBooks Fix My Program available with the QB Tool Hub. So follow the process given below:
Solution 1: Run the Quick Fix My Program from the Tool Hub
For this solution, you need to download the QBN Tool hub first, if not downloaded before, and then you can use the tools associated with it.
You may additionally learn:- How to Fix QuickBooks Error 6094
Step 1: Download and Quickly Install the QB Tool Hub App
For a hassle-free experience, use the Tool Hub on Windows 10 with 64-bit.
- Close the QB application and then go download the latest version of Tool Hub.
- Then, save the file in your Downloads folder or Windows desktop screen.
- If you already have the tool hub application on your system, then check its version. Go to Home < About tabs to view the version.
- Then, click on the file you have downloaded, QuickBooksToolHub.exe.
- Follow the instructions given and install the app. Also, agree to the given terms.
- When the installation finishes, click the icon two times and open the Tool Hub.
- If you can not find the icon on the desktop screen, search for it and then open it.
Step 2: Run Quick Fix My Program
First, shut down any process working in the background and then use this tool to run a quick repair for your program files.
- In the QB Tool Hub, select the Program Problems tab.
- Then, choose the Quick Fix My Program.
- Now, start QB Desktop again and open your data file.
Solution 2: Rename your QBWUSER.ini file
In case your QBWUSER.ini file has got damaged, you need to rename the file and eradicate the issue. So, follow the given steps to rename this file:
- Open the folder that has your QBWUSER.ini file. You will get it in our user name]AppDataLocalIntuitQuickBooks [year] folder.
- If you do not see the folder, you have to enable the hidden files and folders.
- Then, click right on the QBWUSER.ini file and choose Rename option.
- Add old at the end, like QBWUSER.ini.old.
- Also, rename your EntitlementDataStore.ecml file after this.
To Sum Up!!
We have here listed the two most effective ways to fix the QuickBooks Has Stopped Working error. In case you face any issues following the above steps, then you can call our QuickBooks support team at the toll-free number +1(855)-738-0359.
Note: This article is also available as a fix QuickBooks Error Code 6210