Why You See Cannot open company file QuickBooks Error

Posted on by martinshaward

Intuit has upgraded QuickBooks features regularly, but errors in the application are still uncertain and confusing. As you are already aware, QuickBooks is known to throw tricky errors that, most of the time, do not make a lot of sense; one such error is the cannot open company file QuickBooks. While opening the company file from the No Company Open window, you may see this error and receive an error message “QuickBooks Can’t Find your Company File.”You can check the error message and description, and you’ll be able to find a quick fix. The error message explains how to fix the problem and states, “If you recently moved your QuickBooks Company file, you’d need to point QuickBooks to the location. You can do this by searching for your company file using the ‘Find’ command in the start menu. To learn more about QuickBooks cannot use the path to the company file error, follow this article to the end.

Root Causes of cannot open company file QuickBooks Issue:

Following are some of the reasons that prompt QuickBooks to display the company file as missing error:

  1. When a file has been moved to a different location on the computer, they cannot open the company file QuickBooks changes, resulting in the error.
  1. The company file’s name is too large for QuickBooks to handle, leading to the error.
  1. QBWUSER.INI file is missing or damaged, because of which QuickBooks will not open Company File.
  1. Another reason is that a damaged hard drive may trigger this issue.
  1. When the program files are damaged, QuickBooks can’t find the company file path.
  2. Using an incorrect or outdated QuickBooks version can also trigger this issue:

Read More:- How to Fix QuickBooks Update Error 416

Easy Solutions to Rectify Cannot use the Path to Open the Company File Issue:

Let’s look into the troubleshooting solutions that will help you to eliminate this error quickly.

Solution 1: Find Out Where the Issue Lies QuickBooks won’t open

  1. From the Start menu in Windows, browse and access File Explorer.
  1. Search for the QuickBooks.exe file in the QB folder, hold the Ctrl key, and double-click QB.
  1. Don’t release it until QB opens, and try opening your company file. 
  2. If you can, the issue is with the program, but if you cannot, check the following.
  1. Try to access a sample file the same way, see if it opens, and if it does, then the issue is with the company file.

Solution 2: Turn the “Save when closing feature” off to Resolve the Issue:

  1. Open QB Desktop and navigate to the No Company Open Window.
  1. Select your company file from the list, press ALT > Open, and don’t release ALT until the file opens.
  1. After launching the company file, visit the File menu and choose Preferences.
  1. Select the Desktop View tab and hit the Don’t save the Desktop option > OK.
  1. Quit, then reopen QB and your company file to check if the error is resolved.

Conclusion:


Hopefully, the above article on Cannot open company file QuickBooks was able to help you to eliminate this issue. If the above troubleshooting didn’t help, then please ring us at +1(855)-738-0359 to get immediate help from our technical team.

Really useful to learn:- How to Fix QuickBooks Update Error Code 1328

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